Lean Problem Solving

Half Day | In-House | Max. 15 Participants


Problem Solving is a way of approaching organisational problems that is characterised by continuous improvement and the use of proven, problem solving methodologies. By training employees with a common set of tools, it allows teams to:

  • Identify and solve problems in less time
  • Involve everyone in the problem solving process
  • Use data and process flow to focus on problems ‘
  • Develop practical and detailed solutions
  • Develop a problem solving culture in which employees at all levels are empowered to identify and solve problems

Workshop Outcomes

  • Understand root cause analysis
  • Understand the importance of collecting data for problem solving
  • Learn basic problem solving tools: fishbone diagrams, 5 Whys, Pareto analysis
  • Perform root cause analysis on real workplace problems

Topics Covered

  • Fire-fighting vs problem solving cultures
  • Root Cause Analysis
  • Fishbone diagrams
  • 5 Whys
  • Pareto analysis
  • 7 step problem solving


How can this workshop be delivered?

  • Face to face