Lean Healthcare Training for Healthcare Leaders, Managers & Teams

2 day workshop

Overview

Healthcare organisations are under increasing pressure to improve patient outcomes, reduce delays, manage growing demand, and create sustainable systems of care. This practical 2-day Lean in Healthcare workshop provides healthcare professionals with the tools, frameworks, and leadership capabilities required to drive measurable continuous improvement across clinical and operational environments.

Participants will learn how Lean principles can be applied within hospitals, aged care, community health, allied health, primary care, and broader healthcare systems to reduce waste, improve patient flow, stabilise workloads, strengthen problem solving, and create a sustainable continuous improvement culture.

The program is highly practical and focuses on the real operational challenges healthcare organisations face every day, including demand variability, patient delays, communication breakdowns, workforce pressures, and managing change across complex healthcare environments.
The workshop combines practical healthcare examples, case studies, group discussions, and hands-on process improvement activities that participants can immediately apply within their workplace.

Who Should Attend

This workshop is designed for:

  • Healthcare leaders and managers
  • Clinical leaders and nurse unit managers
  • Continuous improvement professionals
  • Quality and safety teams
  • Operational managers
  • Healthcare administrators
  • Allied health leaders
  • Hospital executives
  • Patient flow coordinators
  • Healthcare project leads
  • Team leaders responsible for service improvement

Workshop Outcomes

By the end of this Lean Healthcare workshop, participants will be able to:

  • Understand Lean principles within healthcare systems & how to build continuous improvement culture
  • Identify inefficiencies and waste across healthcare processes
  • Understand how Lean can be used to stabilise and level workloads to improve service flow
  • Apply Lean problem-solving tools in healthcare environments
  • Map healthcare processes and patient journeys
  • Develop practical continuous improvement action plans
  • Apply PDCA cycles to improvement initiatives
  • Conduct stakeholder analysis for healthcare change initiatives
  • Implement standard work processes
  • Use Lean management systems to support operational excellence
  • Lead improvement projects within complex healthcare settings

Topics Covered

  • Lean in the healthcare system
  • Healthcare value chains
  • Stabilising and levelling workload
  • Continuous improvement culture
  • Lean leadership in healthcare
  • Lean Management Systems
  • Gemba in healthcare
  • Understanding current state
  • SIPOC
  • Process mapping
  • Developing improvement action plans
  • The 8 forms of waste
  • Problem identification
  • Root cause analysis
  • 5 Whys
  • Fishbone diagrams
  • Pareto analysis
  • 7-step problem solving
  • Continuous improvement cultures
  • Project scoping
  • PDCA cycle
  • Managing complex change
  • Stakeholder analysis
  • Communication planning
  • Implementing standard work
  • Skill matrixes

Location

How can this workshop be delivered?

  • Face to face
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