Continuous Improvement Masterclass for Government: Improving your Processes

1 or 2 day workshops | In-House | Max. 15 participants

Overview

CI Master Class will focus on continuous improvement (CI), identifying improvement opportunities, root cause and cause-and-effect analysis, identifying value/non-value activities and waste (DOWNTIME), visual management and identifying and implementing meaningful solutions.

Workshop Outcomes

Gain an understanding of Continuous Improvement Guiding Principles and how Lean can be applied in a government setting
Develop practical skills to do process mapping, building a SIPOC and apply to real processes
Learn how to identify value/non value add activities & apply problem solving tools including root cause analysis and fishbone diagrams
Understand what is visual management and how to apply in a government setting
Understand managing and visualising performance; Hoshin Kanri
Developing an understanding of CI Routines & improvement cycles
How to have structured and effective meetings

Topics Covered

Continuous improvement guiding principles & Government
Process mapping & SIPOC
Root cause analysis, 5 WHYs & Fishbone Diagrams
Visual management in a government setting
Hoshin Kanri
Effective Meetings

Location

How can this workshop be delivered?

Face to face

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